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The following marketing-related presentations and documents are available for download.

To download a file, simply click on a link and then click the download button! To see all the files in a category, click on the category heading.

APTA Marketing & Communications Workshop

  1. Demonstrating the Benefits of Reinvestment (385)
  2. Customer Experience Jam Session (333)
  3. Muni Mobile App Development (316)
  4. Our Nation's First Rural Bus Rapid Transit System (310)

Documents (3)

  1. Marketing Training Resource Guide (276)
  2. Handbook for Implementing a Service Quality Program for Transit Agencies (261)
  3. TCRP 133: Practical Measures to Increase Transit Industry Advertising Revenues (256)

Florida Public Transportation Association Annual Conference

  1. MDT Revenue Generation (254)
  2. Maximizing Non-Farebox Revenue (244)
  3. Customer Driven Organization: PSTA (217)
  4. From Concept to Concrete: Giving You the Business (Plan) (206)

Professional Development Workshop

  1. Marketing by Mode at HART (368)
  2. Marketing by Mode at BCT: Express Bus Service (353)
  3. Promoting Regionalism at SFRTA (345)
  4. Strategic Market Planning & Partnerships (202)